Do you have a cancellation policy?
Day Cruises: No show and 24 hours or less notice cancellation is 100% of fare. 24 hours - 48 hours 50% of fare. Transfer to another Cruise Whitsundays cruise with more than 48 hours’ notice incurs no fee and is subject to availability. Transfer to another Cruise Whitsundays cruise with less than 48 hours’ notice is subject to availability and if new fare is less then no refund will be made and if new fare is higher payment of the difference is required.
ReefSleep: Full payment on Reefsleep must be received 7 days prior to departure. Cancellations must be provided in writing. No show and 24 hours or less notice cancellation fee is 100% of fare. 24 hours - 72 hours - 50% of fare. 3 - 7 days 25% of fare.
View our latest Terms and Conditions here.