PLEASE NOTE EACH TERMINAL HAS DIFFERENT OPENING HOURS AS PER BELOW.
We are available on 07 4846 7000 or by emailing us at info@cruisewhitsundays.com
every day from 6:30am – 7:00pm
Cruise Whitsundays’ main terminal is located in the Port of Airlie, the most convenient departure point. A short 5-minute walk from the main street of Airlie Beach, this terminal offers limited car parking on site with Easypark from $12 per day. This terminal is easily accessible via Taxi and Uber and has a bus stop on-site.
See the bus timetable here.
Port of Airlie Opening Hours: Monday – Sunday 6:30am – 7:00pm
Cruise Whitsundays also operates out of the Shute Harbour terminal. Limited car parking is available on site with Easypark from $12 per day. This terminal is accessible via Taxi and Uber and has a bus stop on-site.
See the bus timetable here.
Please note the Shute Harbour desk is unattended. For assistance, contact the Reservations team on 07 4846 7000 or info@cruisewhitsundays.com.
Cruise Whitsundays’ Reservations and boarding area is located at the Daydream Island Activities Desk.
Hamilton Island Opening Hours: 7:30am daily unless signed differently.
Cruise Whitsundays’ Reservations and boarding area is located at the Hamilton Island Marina.
Hamilton Island Opening Hours: Monday – Sunday 7:15am – 5:30pm
Cruise Whitsundays’ have a Reservations desk loacted in the baggage claim area at the Hamilton Island Airport for guests arrivals and departures.
Hamilton Island Airport Opening Hours: Airport Times are Flight dependent
We strongly suggest that all bookings for transfers, particularly airport transfers, be made before the date of travel. Our vessels are restricted to carry a maximum number of guests, should this number be reached you will be asked to travel on the next available ferry.
Daydream Island Day Guests: Daydream Island is only available for day guests through our Daydream Island Escapes package, for more information check out Experience page.
A luggage service is available for Resort Connection guests. Luggage will need to be checked in 15 minutes prior to departure and is limited to one large suitcase and one small piece per person.
Most Airlie Beach accommodation is within easy walking distance to Port of Airlie. If however, you need a transfer to the marina, please contact us to enquire about bus and taxi services.
Vessels arrive/depart from the jetty at the Airport just 100 metres from the airline check-in desks. Travel to and from the Airport Jetty is strictly for passengers connecting with flights only. Porters will transfer your luggage between the airport terminal and the vessels. It is your responsibility to collect your luggage at the designated drop off point at Port of Airlie.
All arriving guests staying at qualia, Yacht Club Villas and the Beach Club will be met by a guest services representative for private transfers to your accommodation. Guests staying at the Reef View Hotel, Palm Bungalows and holiday home accommodation will need to see the drivers of the island transfer service.
When arriving at the airport you’ll be met by our coach drivers who transfer you to Port of Airlie for vessel transfers to your island resort. All departing passengers should make themselves known to the coach drivers at Port of Airlie for transfers to the airport. Coach times will be advised when you make your booking.
This is the access point for all holiday makers and people visiting Hamilton Island on business. Shuttle buses operate from the Marina to scheduled points on the island at regular intervals. Guests staying at qualia, Yacht Club Villas and the Beach Club will be met by a guest services representative at the top of the jetty for private transfers to their respective accommodation. Guests staying at the Reef View Hotel, Palm Bungalows and holiday home accommodation will need to see the drivers of the transfer vehicles that meet each vessel at the top of the jetty. A Resort Link taxi service is also available and can be contacted by telephone located at the General Store. A per person charge will apply.
Timetable and prices subject to change without notice in line with airline schedule changes. Travel is subject to our Terms and Conditions. Cruise Whitsundays can not be held responsible for missed flights due to late arrival at airline check-in counter.